Turning Things Sideways: Organizations as Vibrant Communities

Jack Ricchiuto
6 min readJan 3, 2022

Based on the recently published “Reimagining Communities: The Politics of Listening” — 2021 Nuance Works

Organizations are two-dimensional: formal and informal.

The formal side is the system of top-down decisions. These centralized decisions spell out operational details related to roles, responsibilities, job descriptions, rules of…

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Jack Ricchiuto

Author, writer, guide, and originator of Flawless Planning. Visit FlawlessPlanning.org